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How Digital POS Systems Improve Hospitality

Payment processing firm Retriever Merchant Solutions delivers secure transaction solutions that increase sales and make business operations more efficient. Serving over 30,000 merchants throughout the Chicago area and beyond, Retriever Merchant Solutions offers point of sale (POS) systems that are suitable for multiple sectors in the hospitality industry, including hotels and resorts.

POS systems can be integrated into other management software essential to hotels, bed and breakfasts, and other hospitality establishments. Staff can access guest history, length of stay, and other personal information and use this data to offer personalized service and facilitate routine procedures such as room upgrades and early or late checkouts.

POS systems also make it easier for guests to make reservations, requests, and payments. As a result, guests spend more money on in-house purchases of food and beverages and other hotel services, such as massages or fitness passes.

A centralized POS software platform also enables hotels to offer and deliver paid services to popular off-site destinations such as nearby beaches, which generates extra revenue and improves the customer experience.

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